Service Excellence

The EPS Process

We’re excited that you’ve chosen us for your plumbing needs. Our process is proven to get your project off the ground as quickly as possible while meeting all your needs and expectations. We’ll be here every step of the way from beginning to completion to make sure you have a full understanding of what’s happening and keep you in the loop. The following is our proven process for fixing your plumbing at a price you can afford.

Consultation

The first step in our process is to meet with you in-person to inspect the damage. We’ll determine the best course of action as well as address any questions or concerns you may have. Let’s take this opportunity to get to know each other, discuss pricing, and determine if we’re the right fit for you!

Work Begins

Once you’ve decided to move forward with us, we want to make sure you’re in the loop every step of the way. We’ll provide you with a schedule and contact information so you can reach out anytime with questions or concerns. Have a request? Let us know and we’ll give you a price quote for approval before moving forward.

Finishing Up

As we get close to finishing up the project, we’ll meet with you once more to address any questions or concerns you may have. You’ll be able to check out the progress & improvement of your space that we recovered. At this time we’ll discuss our warranty process in the case that any issues arise after we leave.